Questions About Your Order?

What's Your Return Policy?

Once you place an order, it's final. Due to the hygienic nature of our products, we can't cancel orders. For more info, please check out our policy pages.

How Long Does It Take To Ship My Order?

We do our best to get your orders out to you as soon as we can, but it may take us 2-5 business days to process your order (excluding weekends). Shipping times can vary depending on your location and other factors beyond our control, such as holidays and sales. Please allow extra time during these periods.

Which Shipping Carriers Do You Use?

We ship all orders with USPS. Domestic orders within the USA are shipped via USPS Ground Advantage by default, which takes 2-5 business days to arrive (not including processing time). Insurance is not included for USPS Ground Advantage orders. If you need your order faster, you can upgrade to USPS Priority Mail, which takes 1-3 business days to arrive (not including processing time) and includes $50 of insurance. You can track your order on the USPS website with the tracking number we send you in your confirmation email.

Help! My Package Says Delivered but I Don't See it!

If your order is lost in transit or shows delivered and you haven't received it, you can file a claim on the USPS website through this link here. Boba Blinks is not responsible for lost or stolen packages and cannot issue refunds.

Boba Blinks FAQ's

What's Up With EcoFlex?

We're all about comfort! That's why we created our innovative EcoFlex technology, giving you lash bands that are 30% slimmer than traditional ones. We even rethought the lash band width for a few of our lashes – it's shorter, which means less trimming to preserve the true shape of the lash. So you can wear them all day without feeling heavy or uncomfortable!

What's Your "Truly Cruelty-Free" Pledge About?

Our eco-friendly lashes are completely vegan and what we like to call "Truly Cruelty-Free" with no harm, testing or sourcing from animals. These choices benefit our furry friends and your well-being, reducing irritants and harmful side effects often associated with synthetic or animal-derived lashes like minks.

Are The Benefits Of Plant Lashes Worth It?

Our lashes are made with hemp-based plant fibers that are not only biodegradable, but incredibly tough - thanks to their heat-resistant nature. Hemp fibers can withstand temperatures between approximately 300 and 380 °C. This helps your lashes maintain their shape, preventing them from losing their form during use. As a result, they stay fresh and last longer through wears than traditional lashes. With our unique blend of biodegradable components in each lash, they're eco-friendly and break down naturally when it's time to say goodbye.

How Does Boba Blinks' Lashes Compare To Other Brands?

We put tons of thought and love into creating lash styles that look and feel as natural as possible! Plant lashes are safe, gentle and overall lightweight - thanks to how thin they are. Each fiber measures 0.05mm thick and is softer compared to the 0.07mm ones that are typically used. This helps your eyes stay lifted without any of the usual discomfort or heaviness you may experience with other lashes. Every part of our lash process is designed with your comfort in mind, while staying true to our eco-conscious values.

Need More Help?

If our policy pages don't answer your questions, leave us a note and we'll get back to you as soon as we can! ♡